Support options

System status

Check this page (powered by StatusPage.io) for any ongoing issues happening to AppVeyor:

https://appveyor.statuspage.io

Forums and support tickets

AppVeyor support forums is a great source of solutions to various problems provided by AppVeyor team and community.

http://help.appveyor.com

Email

Whether it’s a sales question or a support request you can always contact us by email:

team@appveyor.com

Technical updates

Whenever AppVeyor service or build workers are updated we add a new entry to this feed:

https://www.appveyor.com/updates

GitHub issues

See what’s planned for development or what has just been delivered. AppVeyor maintains public GitHub repository to track development progress and you are welcome to submit your feature request or bug there:

https://github.com/appveyor/ci/issues

Issue submission guidelines:

Twitter

@appveyor

StackOverflow

You can use appveyor tag to submit your question on StackOverflow.

Skype

Contact us to arrange a chat via Skype.

FAQ

What are support hours?

We aim to respond on any email inquiry or forum post in 24 hours, but, usually, we respond within 12 hours during our working hours: Monday - Friday 9am - 5pm PST (Vancouver, BC). Contact us if you have any concerns or special support requirements.

What is “Priority technical support” offered with Pro and Premium plans?